Crystal Brown
CNHI
WEATHERFORD —
Weatherford residents can stay up to date with government happenings through the e-news sign up on the city’s website at ci.weatherford.tx.us.
From the main page select the e-news sign up on the lower left-hand side. Enter in an e-mail address and/or cell number for e-mails and text messages to be sent to.
There is also a list of notification items to chose from including board and commission agendas, job postings, transportation project alerts, city news and parks and recreation events.
“It’s a service, and another level of transparency,” Community Relations Manager Danielle Felts said. “When agendas are posted, we’re not just putting them in the posting box in the back of city hall. If people want that information, we want to get it to them as fast as we can.”
The city also has a 24-hour non-emergency help line for residents with a city related issues. Calls received during business hours are returned the same day, and calls received outside of the 8 a.m. to 5 p.m. weekday window are returned the next business day. The help line number is 817-598-HELP (817-598-4357).
The help line is designed for issues and questions that do not need police or fire response like litter, a broken street light or transportation issues.
Customers can also submit requests, concerns and questions through with a citizens service request on the city’s website.
Another way to stay connected with breaking news issues with the city is to sign up for CodeRED alerts.
CodeRED is a high-speed telephone emergency notification service that can make up to 50,000 calls per hour. The city uses the system to alert the public of emergencies like the recent water line break.
Residents and businesses must register their numbers with the city to receive alerts. To sign up click the CodeRED System link on the left side of the city’s home page website or call the Weatherford Fire Department at 817-598-4280 during business hours to give information over the phone.
A phone number and addresses is required to sign up for the service since the system is geographically based to notify certain areas of town for certain situations.
During the recent water line break more than 400 residents added their information to the CodeRED system.
“These are the steps that are crucial in creating loyal and lasting relationship with our residents,” Felts said. “Immediacy is so important to people these days. Whether they are getting it on their phone or in their e-mail, people are much happier with immediate communication.”
